- Are there event deposits – what are the steps to booking an event?
Deposits are required to initiate function agreements if authorization for direct billing has not been established. Additional deposits may be required prior to event. When a major credit card is used for payment, a credit card authorization form must be completed prior to the event. An estimated bill will be presented for pre-payment on all social functions. Prepayment is due five (10) business days prior to the event and a credit card is required as guarantee for any additional charges incurred during the function. Requests for direct billing must be submitted at the time of contract and be authorized by our accounting department. Final payment or direct bill approval must be received prior to your function unless other arrangements have been made.
Step 1. Client Event Inquiry
Step 2. Phone conference / client meeting (short meeting to collect details about Event)
Step 3. Save the date booking ($200 deposit due)
Step 4. Final contracting/menu selection meeting (50% deposit due) (30 days prior to event)
Step 5. Final guest count/remaining payment due (10 days prior to event)
- Do you Deliver?
Yes, we can deliver our rental equipment or you can pick it up. Our delivery fee is $50.00 + $2.00 per mile for equipment only. Setup charges and full service costs vary by event.
- Do you do drop off catering or can food be picked up?
YES! Please see our Party Take Out Menu at Grady V’s for suggested options.
- Do you have items and equipment not listed on your website?
YES! We have inventory that is not on our site and vendor partnerships with area providers to enable us to service you turn key.
- Does Premier Catering & Events offer taste testing?
We will gladly perform a scheduled tasting of plated entrées once a contracted deposit has been placed for a booked function. For all events with 100 Guests or more, a $200 fee will be assessed prior to the tasting and credited upon final payment. For events of less than 100 Guests, a non – refundable $200 fee will be assessed for the tasting. Tastings will be held for parties of four prior to the function. We welcome up to 6 guests with a non-refundable $25.00 fee per additional guest beyond 4.
- Does the cost of equipment rentals include delivery and setup?
The cost listed on our website for equipment rentals is for the item(s) only. There are additional costs for delivery, setup, pickup and cleaning if needed. Please inquire with catering sales for a quote or see delivery info.
- How long will food be served to Guests?
While each event and package is unique, we do have some formatted service times. Our wedding buffet is 4 hours with 3 hours of that being a full buffet. Passed hors d’ oeuvres are guaranteed for 60 minutes. Hors d'oeuvres noted with ( * ) can be passed of displayed.
- If a Client decides to add more time to their Event the Night of, what are the fees to do so?
A Client does have the option to add additional time to their Event. The fees are 12.5% on base plus tax and service charge per half hour.
- If I want to rent an item that is not listed could Premier outsource the item?
Yes, Premier will work to find the item you are requesting, if it is ready available to us than we can get it. Additional charges may apply.
- Is sales tax included in event pricing?
The current sales and local taxes at the Bayou Country Club are 8.9%. Taxes at other facilities or off premise events may vary. These taxes are applied to all functions exclusive of food / beverage /other services.
- Is there an additional fee for mobilizing to certain locations?
It is possible that there will be an additional fee for mobilizing to a location out of the Thibodaux/Houma area. Please enquire about the fees with the Events Coordinator.
- Is there an additional Service Charge for events?
Yes, we have a Service Charge of 18% on the base total. This applies to all full service Events only.
- Is there an equipment deposit?
No, although a credit card must be kept on file. Additional charges will be incurred if equipment is kept past the due date or returned damaged. All of our equipment rental rates include cleaning.
- May a client come to the Bayou Country Club a day prior and set up for Event?
Yes, if there are no other Events booked on that day a Guest may come into the Bayou Country Club and set up for Event.
- May a client request specific food items or Ethnic Food?
Yes, our menu is not limited. Our Culinary Options are only suggested choices. If there is a specific food item that you would like to have at your event and it is ready available to us we can offer it. Our Chefs love to prepare unique requests!
- What about cancellations?
Cancellations / Private Dining - Pre-selected menu reservations: 72 hour notice prior to event Cancellations / Other Social Functions – A $200 non-refundable deposit may be required for your event upon booking. A 50% deposit will be required upon contracting. A 25% cancellation fee will also apply for an event that has been confirmed as definite by a signed contract up to 90 days prior. A 50% cancellation fee will apply to all events cancelled afterwards. The fee will represent a percentage of the anticipated food, beverage, and rental revenue.
- What if additional guests show up at a function unexpected?
Additional per guest charges or credits may apply for guest counts +/- of 5%. All contracts are based on client’s good faith estimate of persons in attendance. In the event that additional persons are in attendance beyond 5% of the estimated amount, we (Premier) will automatically provide service to those patrons. Client will be billed post event at the original per guest amount including service charge plus 20% unless item quantities are specified. Client is responsible for securing and maintaining the guest list. Should an adjusted guarantee not be received within the required time, we will prepare the minimum number indicated on the event contract. Please keep in mind once your guarantee is received, (7 days prior to an event) it may be increased, but not decreased.
- When do I need to guarantee the size of my group?
To ensure excellent service and ample food preparation, we require a minimum guarantee of guests to our catering office no later than seven (7) days prior to event
- When do I need to select my menu?
Menu selections are requested seven (7) days prior to function date. Special dietary substitutions are available and can be made in advance. Plated menus are designed for a single entrée selection. Any secondary entrée selection will be charged a service fee. The catering and culinary staffs will be happy to design a specific menu to suit your special needs.